About PAEN
PAEN started as a small fashion brand with big ambitions. Initially managing their own fulfillment from a small warehouse, they faced increasing challenges as their business grew. The limitations of their in-house fulfillment operation were becoming a bottleneck for growth and affecting customer satisfaction.
The Challenge
Before partnering with Parkpalet, PAEN faced several operational challenges:
- Managing growing order volumes with limited warehouse space
- Maintaining accurate inventory across multiple sales channels
- Dealing with increasing customer service issues due to fulfillment delays
Moving from our small warehouse to Parkpalet's professional fulfillment solution was transformative. We went from daily chaos to smooth operations, allowing us to focus on growth.
The Solution
Parkpalet provided PAEN with a comprehensive solution that addressed all their challenges:
- Transition to professional fulfillment infrastructure
- Implementation of advanced inventory management system
- Automated order processing and tracking
The Results
Through our partnership, PAEN achieved remarkable results:
- Improved customer satisfaction by 40% through reliable fulfillment
- Achieved 3x business growth with scalable operations
- Maintained 99.9% order accuracy rate
